A Few Words About Who we are
What we had in mind while starting Bamboo Music School was the sole intention to bring high-quality personalized music education to the students who did not know how. Now we have students from major cities to remote countryside locations spread over many countries with plans of expanding further.
Success starts with our dedicated finest, handpicked professional tutors. They have a minimum of 10 years of teaching & professional experience. Our students are certified by Trinity College London. Our knowledge of the subject is unparalleled. Our School is both federal and state registered. we are increasing our reach to anyone who wants to learn music at a very affordable rate.
Bamboo Music school is one of the emerging online Music schools to learn our traditional Indian music and Western musical instruments. We are based out of Minnesota and we started our teaching journey three years ago. Currently we are enrolled with more than 100+ students from 12 US states and we would like to expand our presence across all of the other locations.
Leaders in Education Technology
We bring and use highly secure, leading, easy to use tools to connect tutors and students. Provide seamless learning experience and outstanding service
Leverage the technology
We connect enthusiastic learners with industry leading experts using technology. Ensure quality education for all. We uncover and enrich their potential. Technology not only helps to remove barriers but also helps to save time and gas emissions. Technology makes music education more meaningful.
Our Business
Develop a Win-Win business model by automating the processes. It eliminates the middle man, and physical infrastructure. Deliver Consistent high value to our students. We grow by word of mouth. Our transformation process is to educate, explore, experience, and exceed.
Key benefits for Our Online Classes
We have been working hard to transform the learning experience to more intuitive and innovative. Create awareness and simplify the experience. Enrich learning by active listening and participation.
How our School Works
Bamboo Music school has simplified the online music learning process, by connecting our highly qualified teachers with our students online through 1:1 training session. We conduct classes for all ages with flexible scheduling and personalized & Trinity Music Collage curriculum for each student. The one-on-one teaching strategy helps to identify areas to improve and personalize their lesson plan to meet their goal in the quickest possible ways.
Bamboo Music School Policy
Introduction
This Fulfillment Policy outlines how Bamboo Music School delivers its services, manages payments, and handles customer concerns for purchases made via Stripe. The policy is designed to comply with Stripe’s requirements and card network standards, ensuring transparency and customer trust.
Service Delivery
All services provided by Bamboo Music School (such as music & Language lessons, Group classes, and online workshops) are delivered online via scheduled virtual sessions.
Upon successful one time or recurring payments, customer is responsible for booking their classes, including date, time, and availability.
For recurring services (such as weekly classes or monthly subscriptions), customers will receive ongoing access as long as payments are current. Customer must enroll for their classes within 28 days or 90 days from the payment date. Else classes and payment will be elapsed.
We do not sell any products like music instrument or books. So shipping or Return policy is not applicable to us.
Transaction mode and Payment
All our payments are made using our portal and currency is USD $.
- Customer Support and Complaints
If you have any concerns or are dissatisfied with our service, please contact us promptly. We are committed to resolving issues and ensuring customer satisfaction.
Contact details:
Email: Learn@BambooMusicSchool.com
Phone: 3344420520 / 6122065771
Address: 17805 57th Ave N, Plymouth MN 55446.
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Refund Policy
Refunds are available under the following conditions:
If Bamboo Music School cancels a class or service and cannot offer a suitable alternative, a full refund will be issued.
If a customer wishes to cancel a booking, refunds are available if the cancellation is made at least 24 hours before the scheduled service.
Refunds will not be issued for missed classes or cancellations made less than 24 hours in advance, except in cases of emergency at the school’s discretion.
Refunds are processed to the original payment method within 7 business days of approval.
Cancellation Policy
Customers may cancel or reschedule bookings up to 24 hours before the scheduled service without penalty.
For subscription services, customers may cancel their subscription at any time. Access to services will continue until the end of the current billing period, after which no further charges will apply.
To cancel, customers must contact us via email or phone using the contact details provided below.
Return and Shipping Policy
As Bamboo Music School provides non-tangible, online services, there are no physical goods to return. Therefore, a return and shipping policy does not apply.
Payment and Security
- All payments are processed securely via Stripe and Paypal. We do not store your payment information.
- Prices are listed in USD, and all charges will be processed in this currency.
- Your payment information is handled in compliance with PCI standards.
We provide our service to students around the world. The staff and professionals will connect from any part of the world.
The data we collect will not be shared with 3rd party organization. It may be used for promotional needs.
We do offers free trial class promotions before the payment.
Policy Updates
Bamboo Music School reserves the right to update this Fulfillment Policy as needed. Any changes will be posted on our website.